For RTO, shipments would be received at Pickrr warehouses. Upon receipt, items would be placed in a quarantine area. The packaging will be removed and the goods would be inspected for damages as per the agreed upon QC SoP. If the products are in good condition, they would be reshelved. If the products are damaged, seller would be notified through email - next steps would depend on their instructions. Till the time we await instructions, such units would remain in quarantine.