Return rates depend on your shipment weight and zone. Apart from that, different couriers have different RTO rates.
You can view the estimated RTO charges at the time of courier assignment and in addition to this, under the:
- 'Shipment Calculator' screen under 'Tools' menu option,
- 'Rate Card' screen under 'Manage Finance' menu option,
**Note: Generally, return freight is equal to forward freight charges.